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I am abroad and my airline has cancelled my flight because of the new lock down. What are my rights?
Question
843 views
0
| 0 Comments
I am abroad and my airline has cancelled my flight because of the new lock down. What are my rights?
Question

I booked a flight only and am currently abroad. My airline has cancelled my flight. There are other indirect flights I can book to come home, but these are expensive. Does my airline have to pay for this or do anything to help me or am I on my own

1 11 months ago 1 answers 843 views
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Answered by our Expert

I perfectly blend the role of an expert traveller, travel agent and personal assistant. I am self-confessed Miles Junkie and I use my in-depth of airline and hotel loyalty programmes to help business and leisure travellers alike.
Specialist Destinations:

Sydney, Barbados, United Arab Emirates, Tunisia, Florida, Mauritania

Specialist Areas:

Weddings and Honeymoon, Spa & Wellness, Safari, Romantic, Luxury, Diving and Snorkeling, Beaches

Travel Interests:

Film, Miles & Points, Art, Airline Reviews, Hotel Reviews, Inspiration

You are covered under EU261/2004 which obligates your airline to provide you with transportation. You may not be entitled to compensation under the regulations, even if the cancellation was within 14 days because the airline can argue that the cancellation was as a result of extraordinary circumstances. But the airline MUST provide you with transport. Contact your airline and remind them of their obligations under article 5 and article 8 of the regulations. If they continue to refuse to pay, you should buy new tickets and then claim the money from your airline on your return. If they still refuse to pay, you should issue a claim in the county court for your losses and you should win with relative ease.

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1 11 months ago 1 answers 843 views
0

Answered by our Expert

I perfectly blend the role of an expert traveller, travel agent and personal assistant. I am self-confessed Miles Junkie and I use my in-depth of airline and hotel loyalty programmes to help business and leisure travellers alike.
Specialist Destinations:

Sydney, Barbados, United Arab Emirates, Tunisia, Florida, Mauritania

Specialist Areas:

Weddings and Honeymoon, Spa & Wellness, Safari, Romantic, Luxury, Diving and Snorkeling, Beaches

Travel Interests:

Film, Miles & Points, Art, Airline Reviews, Hotel Reviews, Inspiration

You are covered under EU261/2004 which obligates your airline to provide you with transportation. You may not be entitled to compensation under the regulations, even if the cancellation was within 14 days because the airline can argue that the cancellation was as a result of extraordinary circumstances. But the airline MUST provide you with transport. Contact your airline and remind them of their obligations under article 5 and article 8 of the regulations. If they continue to refuse to pay, you should buy new tickets and then claim the money from your airline on your return. If they still refuse to pay, you should issue a claim in the county court for your losses and you should win with relative ease.
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